Archive for the ‘matthew yeomans’ tag
FIR Book Review: #FAIL by Bernhard Warner and Matthew Yeomans
FIR co-host Neville Hobson reviews the Kindle e-book edition of #FAIL: The 50 Greatest Social Media Screw-Ups and How to Avoid Being the Next One, by Bernhard Warner and Matthew Yeomans.
This book lays bare not only the biggest corporate mistakes and miscalculations of the social media age, but also points out where the organizational vulnerability is that caused each of the 50 screw-ups, and how you can identify this very thing within your own organization.
From the book description:
“All corporate screw-ups are social. Don’t believe us? Pop onto Twitter and type in the word ‘#Fail’ or search the word ‘boycott’ on Facebook. Up pops the names of many of the world’s largest brands, and the latest consumer grievances and organized pressure campaigns against them.
“#FAIL: The 50 Greatest Social Media Screw-Ups and How to Avoid Being the Next One chronicles another kind of digital pioneer, those brands that have made iconic, early stumbles in social media that have resulted in consequences well beyond a loss of a few ‘friends’ or ‘followers.’ From a lock-picking geek’s take-down of Kryptonite in 2004 to Carnival Corp’s tin-eared response to the Costa Concordia tragedy in January, 2012, the blunders chronicled here have cost companies millions, bruised well-honed corporate reputations and sunk careers.
“There are plenty of mistakes to learn from here – or at least chuckle at in disbelief.”
Get this podcast:
- Download the MP3 file (6.37Mb, 13:51)
- Get the show on iTunes
- Subscribe to the FIR Reviews RSS feed
- Get the FIR app for your iPhone and for your Android device (visit the Android Market from your device)
“#FAIL: The 50 Greatest Social Media Screw-Ups and How to Avoid Being the Next One by Bernhard Warner and Matthew Yeomans.
Publisher: SMI Press
E-book and paperback (122 pages)
Published: February 2012 (UK), March 2012 (USA)
E-book Page Numbers Source ISBN: 1471615235
Paperback ISBN-10: 1471615235
Paperback ISBN-13: 978-1471615238
- Purchase the book online at Amazon US (Kindle | paperback), Amazon UK (Kindle | paperback) or Amazon Deutschland (Kindle | paperback); see book website for other purchase locations.
Share your comments or questions about this podcast, or suggestions for future shows, in the FIR FriendFeed Room. You can also email us at fircomments@gmail.com; call the Comment Line at +1 206 222 2803 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments; comment at Twitter: twitter.com/FIR. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.
To receive all For Immediate Release podcasts including the weekly Hobson & Holtz Report, subscribe to the full RSS feed.
This FIR Review is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.
(Cross-posted from For Immediate Release, Shel’s and my podcast blog.)
The Hobson and Holtz Report – Podcast #641: March 5, 2012
Content summary: Recording of FIR Book Club #2 with Katie Paine is up; book reviews coming: Stellar Presentations by Shel Israel from Donna Papacosta, and Evangelist Marketing by Alex Goldfayne from Robin Browne; Neville reviewing Kindle edition of #FAIL: The 50 Greatest Social Media Screw-Ups by Bernhard Warner and Matthew Yeomans; News That Fits: Timeline coming to all Facebook pages on March 31; Dan York adds his view on the Facebook pages Timeline, and more; Ragan promo; PRSA’s #PRDefined campaign produces a new definition for PR: what’s the next step?; the Media Monitoring Minute with CustomScoop; Michael Netzley reports from Singapore on Sina Weibo’s 300 million users in China, and more; does Ford’s blog suck?; TemboSocial promo; how brands can use Pinterest without breaking the law; music from Ekoostik Hookah; and more.
Get FIR:
- Download the MP3 file (32.4Mb, 81:00)
- Subscribe to the RSS feed
- Get the show at iTunes
- Get the FIR app for your iPhone and for your Android device (visit the Android Market from your device)
Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; and TemboSocial (formerly Pollstream): helping you transform your communications goals into exciting strategies that will enable you to engage, educate and inform your customers and employees online, pollstream.com/fir/.
For Immediate Release: The Hobson & Holtz Report for March 5, 2012: An 81-minute podcast recorded live from Wokingham, Berkshire, England, and Concord, California, USA.
Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.
Names of blogs, individuals, companies and organizations we discussed or mentioned in the show are posted to the FIR Show Notes pages at The New PR Wiki. You can contribute time stamps – see the show notes home page for info.
Share your comments or questions about this show, or suggestions for future shows, in the FIR FriendFeed Room. You can also email us at fircomments@gmail.com; call the Comment Line at +1 206 222 2803 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments; comment at Twitter: twitter.com/FIR. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.
To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.
So, until Monday March 12…
(Cross-posted from For Immediate Release, Shel’s and my podcast blog.)